Last updated: 3/8/2026
At BodyRelief Lab, we are committed to delivering your order quickly, safely, and efficiently. Please review the information below regarding our shipping process.
All orders are processed within 1–2 business days after they are placed.
Orders are not processed, shipped, or delivered on weekends or holidays.
If we experience a high volume of orders, processing may take slightly longer. If there is a significant delay with your order, we will notify you via email.
Estimated delivery times:
United States:
5–10 business days
International Orders:
7–15 business days depending on location
Shipping times may vary depending on your location, carrier delays, weather conditions, or other external factors.
Shipping costs are calculated at checkout based on your location.
From time to time, we may offer free shipping promotions, which will be clearly indicated on our website.
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
Tracking information typically becomes available within 24–48 hours after shipment.
Please ensure that your shipping address is correct at checkout.
BodyRelief Lab is not responsible for packages delivered to incorrect addresses provided by the customer. If you notice an error in your shipping information, please contact us immediately.
While we work with reliable shipping partners, delays can occasionally occur.
If your package appears lost or significantly delayed, please contact our support team and we will assist you in resolving the issue.
If your item arrives damaged, please contact us within 48 hours of delivery with photos of the damaged product and packaging so we can help resolve the issue.
If you have any questions about your order or shipping, please contact our support team:
Email: support@bodyrelief.shop
Customer Support Hours: Monday – Friday, 9 AM – 5 PM
If you'd like, I can also generate these next policies (which Google Merchant Center strongly prefers):
• Refund Policy
• Return Policy
• Privacy Policy
• Terms of Service